Terms & Conditions

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Services

Prasaar provides WhatsApp automation, bulk messaging, AI video personalization, IVR solutions, feedback collection, and complaint management. Services must be used lawfully.

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Account Responsibilities

  • Users must provide accurate information and maintain account security.
  • Spam, fraud, or unauthorized access is strictly prohibited.
  • All messaging must comply with TRAI and WhatsApp policies.
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Compliance Requirements

  • DLT registration is required for SMS campaigns.
  • WhatsApp Business API users must comply with Meta's policies.
  • Political campaigns must adhere to election laws.
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Payment and Refunds

  • Some services require payments as per the chosen plan.
  • Refunds are only applicable in cases of service failure caused by Prasaar.
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Limitation of Liability

Prasaar is not responsible for indirect damages, service interruptions, or losses caused by third-party integrations.

Accounts violating these terms may be suspended or terminated.

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Communication Consent

You consent to receive communications from us regarding your transactions on our platform.